At Arrow Vantage Store (“we”, “us”, or “our”), operating at recurvecompound.com, we value your privacy as much as we value precision in archery. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dedicated to serving the global archery community with premium equipment and accessories.

1. Information We Collect

Like carefully selecting the right bow components for optimal performance, we collect only necessary information to serve you better:

  • Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you make a purchase or create an account.
  • Transaction Information: Details about the archery products you purchase, payment method, and order history.
  • Technical Information: IP address, browser type, device information, and cookies data to ensure our website functions like a well-tuned bow.
  • Communication Data: Records of your interactions with our customer service team regarding equipment inquiries or order assistance.

2. How We Use Your Information

We handle your data with the same precision as fletching arrows:

  • To process and fulfill your orders for compound bows, recurve bows, and archery accessories
  • To provide customer support for equipment selection and technical questions
  • To improve our website performance and product offerings based on archers’ preferences
  • To send important notices about your orders or account status
  • To prevent fraud and ensure transaction security, especially for international purchases
  • To comply with legal obligations related to cross-border sales of archery equipment

3. Data Sharing and Disclosure

We treat your information with the same confidentiality as competition archers treat their setups:

  • Service Providers: We share necessary information with payment processors (Visa, MasterCard, PayPal, JCB), shipping carriers, and IT service providers to complete your transactions.
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety, similar to following tournament regulations.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred, with notice provided.
  • Never: We do not sell your personal information to third-party marketers.

4. International Data Transfers

As a global archery supplier (excluding some Asian and remote regions), your information may be transferred to and processed in countries outside your residence. We implement safeguards like Standard Contractual Clauses to protect your data during these transfers.

5. Data Security

We protect your data with the same vigilance as protecting bowstrings:

  • 256-bit SSL encryption for all transactions (PCI-DSS compliant)
  • Regular security audits of our systems
  • Limited access to personal data among our staff
  • No storage of sensitive payment data on our servers

6. Your Rights

You have rights regarding your personal data, just as you have control over your archery equipment:

  • Access: Request a copy of your personal data we hold
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request erasure of your personal data under certain conditions
  • Restriction: Limit how we use your data
  • Objection: Object to certain processing activities
  • Portability: Request transfer of your data to another service provider

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies with the precision of arrow nocks:

  • Essential Cookies: Necessary for website functionality and checkout process
  • Performance Cookies: Help us improve our website for archers
  • Functional Cookies: Remember your preferences for bow types and accessories
  • Marketing Cookies: Show relevant archery product offers (you can opt-out)

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our website is not designed for archers under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as our services evolve, just as archery equipment advances. Significant changes will be communicated through our website or email.

Contact Us

For any privacy-related questions or concerns about how we handle your archery equipment purchases:

Email: [email protected]

Postal Address: Arrow Vantage Store, 42 W Tower St, Carlisle, GB CA4X 3GB

Phone: +44 (0)XXXX XXX XXX

Thank you for trusting Arrow Vantage Store with your archery needs. We’re committed to protecting your privacy as seriously as we’re committed to providing premium archery equipment.