Welcome to Arrow Vantage Store! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from recurvecompound.com, you agree to be bound by these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for archery enthusiasts aged 18 years or older. By using our site, you confirm you meet this requirement.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product designs, is the property of Arrow Vantage Store or its suppliers and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Products and Services

2.1 Product Descriptions

We specialise in high-quality archery equipment including:

  • Compound bows from leading brands (Bowtech, Darton, Elite, Hoyt, Mathews, PSE)
  • Recurve bows and leisure bows
  • Bowstrings and accessories
  • Broadheads and points

We make every effort to display products accurately, but colours may vary slightly due to monitor settings.

2.2 Product Safety

Archery equipment can be dangerous if misused. By purchasing our products, you confirm:

  • You will use equipment only as intended
  • You will follow all safety guidelines
  • You are legally permitted to own the purchased items in your jurisdiction

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders at our discretion.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details.

3.3 Pricing and Taxes

All prices are in GBP (£). International customers may be subject to customs duties or taxes, which are your responsibility.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

  • Standard Shipping (£12.95): DHL or FedEx, 10-15 business days after dispatch
  • Free Shipping (orders over £50): EMS, 15-25 business days after dispatch

We ship worldwide except to certain Asian countries and remote areas.

4.2 Delivery Times

Orders are typically processed within 1-2 business days (excluding weekends/holidays). Delivery times are estimates and may vary due to customs processing.

4.3 Delivery Issues

You must inspect shipments immediately. Report damaged items within 48 hours of delivery with photographic evidence.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most products if:

  • In original, unused condition
  • In original packaging with all tags/accessories
  • Accompanied by proof of purchase

5.2 Non-Returnable Items

For safety reasons, we cannot accept returns for:

  • Bowstrings and compound strings/cables
  • Glue-in points and point inserts (once installed)
  • Opened broadhead packages
  • Custom-made equipment

5.3 Return Process

  1. Email [email protected] within 15 days
  2. Wait for Return Authorization Number (RAN)
  3. Repackage securely with original materials
  4. Ship to our address (customer pays return shipping unless our error)

5.4 Refunds

Approved refunds are processed within 5 business days to your original payment method. Original shipping fees are non-refundable unless due to our error.

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining confidentiality of your login details.

6.2 Prohibited Activities

You agree not to:

  • Use our website for unlawful purposes
  • Attempt to gain unauthorised access to our systems
  • Submit false or misleading information
  • Interfere with website functionality

7. Liability Limitations

7.1 Product Use

Arrow Vantage Store is not liable for:

  • Injury or damage from improper product use
  • Modifications made to products after purchase
  • Failure to follow manufacturer instructions

7.2 Website Availability

We strive to maintain website availability but are not liable for temporary outages or technical issues beyond our control.

8. General Provisions

8.1 Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

8.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.3 Contact Information

Arrow Vantage Store
42 W Tower St
Carlisle, GB CA4X 3GB
United Kingdom
Email: [email protected]

Thank you for choosing Arrow Vantage Store for your archery needs. We’re committed to providing quality equipment and excellent service to help you hit your target, both on the range and in your shopping experience.